At Kootenay Winecrafters, we are doing everything we can to keep you safe and to help curb the spread of Covid 19.
We have always been diligent about cleaning and sanitizing during wine production and bottling. That’s just how we do things. But now we’ve stepped up that cleaning routine, and are being equally as careful about cleaning all high touch surfaces in the store. We have changed our layout so that we can more easily wipe down and disinfect between customers.
We have installed a plexiglass shield on the front counter. We have hand sanitizer available in various areas of the store. We accept debit and credit cards, and encourage our customers to use Tap whenever possible.
You can order your wine kit over the phone! Once we know exactly what you’d like to put up, we can set a time for you to come in and start the fermenting process. You will be in and out in only a few minutes, and we will look after all the details and take great care of your wine until you are back to bottle it.
We have extended our bottling appointments from half hour to hour long time slots. This gives us plenty of time to assist you with your bottling, as well as doing our pre and post-bottling clean up. (Please help us out with this by not arriving early to your appointment!)
Not everyone is comfortable with being close to others at this time. There is plenty of space in the store, as well as tables to sit at while you wait. Please be courteous and allow the person in front of you to move away before taking their spot. If you are in refilling your water bottles, please allow staff time to wipe down the dispenser between customers.
Still a bit nervous? If you are more comfortable with masks, just let the staff know when you make your appointment and we will happily accommodate you by wearing a mask during your visit.
**Edited November 20, 2022: Per the provincial health mandate, masks are now required in all retail spaces. Our staff will be wearing a mask any time they are not able to physically distance. Please wear a mask when coming to start/bottle your wine - if you don't have one we are happy to provide one to you. Thank you for your cooperation!
Let's all be safe and healthy! Thank you for your continued support and we can’t wait to see you again!
We Would Love to Have You Visit Soon! Kootenay Winecrafters 44 6th Ave. S. Cranbrook, BC